UP!Terra

Support

We are happy to help with anything about UP!Terra.

Email us at support@crewmedya.com. We usually reply within a few business days. Writing in English or Turkish is fine.

To help us help you faster, include:

• your device model and operating system version;
• what happened and, if possible, a screenshot or screen recording;
• your leaderboard display name, if your question is about your account.

Common topics

• Purchases: in-app purchases and refunds are processed by Google Play or the App Store. Use "Restore Purchases" in the game's settings if a purchase does not appear; refund requests go through the store you purchased from.
• Delete your data: see the data & account deletion page.
• Privacy questions: see the Privacy Policy or email us with the subject "Privacy".